Last modified: 26.02.2024

These Terms of Service together with our Privacy Policy (which may be found at www.yasna.ai/privacy) constitute the entire agreement ("Agreement") between Client, each and every Respondent (as defined below) and Tiburon Research SIA, a company registered in Latvia under number 40103670887, with principal place of business at Krišjāņa Barona 32-12, Rīga, LV-1011 (“Tiburon Research” or “Company”) for the use of the www.yasna.ai website (“Site”) including subdomain, services accessible on the Site and other additional services (altogether collectively, “Services”). The Services are provided to Client in accordance with this Agreement and any other applicable rules and policies set forth on the Site.

The Services aim to help businesses to conduct their surveys and to enhance their business decision making process. By accepting these rules the Client acknowledges its rights to duly represent commercial entity or that Client is registered as individual business activities agent, and its business aims in using the Services, abandons any rights to lodge a complaint as a Consumer, and admits that his/her usage of the Services is firmly and essentially connected to his/her economic or professional activity.

1. INTERPRETATION

1.1. Client: a duly registered legal entity (company or group name) or a private entrepreneur (i.e., a natural person with business aims, to whom consumer protection legislation in respective jurisdiction does not apply), including their affiliates, subsidiaries, employees, suppliers and any third party directly or indirectly in relations with that legal person or private entrepreneur, using the Services.

1.2. Client’s Materials: the advertisements, concepts, sketches, products or packaging images, names, messages, texts, question wordings and any other data, information and materials inputted by or on behalf of the Client in the use of the Services.

1.3. Fees: fees for the Services provided under this Agreement.

1.4. Reports: the reports generated by the Client via the Site containing results of conversations.

1.5. Conversation: a survey or interviewing process which may be initiated by a Client by means of the Site.

1.6. Respondent: natural person who participates in Conversation.

1.7. Respondent’s Content: content uploaded by the Respondents while participating (e.g. answering survey questions) in Conversation.

2. THE SERVICES

2.1. The Services allow Clients to conduct Conversations using the Site.

Registering an Account

2.2.  In order to be able to use the Services Client has to create an account (“Account”). To do so Client needs to:

  1. fill out the registration form on the Site providing the following information: the Client’s email, desired password, the Workspace desired name; and

  2. read and accept the Agreement by ticking the acceptance of Terms of Service checkbox.

Acceptance of the Agreement testifies that Client has read, understood and accepted the Agreement in full.

Creation of a new Account may also be conducted with authentication via Oauth Google, Facebook and other similar services available on the registration page.